FREE SHIPPING ON ALL ORDERS OVER $80 WITHIN CANADA. 20% OFF DEC 1st Only for our 1 year BIRTHDAY SALE. DISCOUNT AUTOMATICALLY TAKEN OFF AT CHECKOUT. Local pick up in Vaughan, ONT and FREE local delivery available.

FAQ

HOW ARE YOUR CANDLES MADE?

Each candle is hand-poured in small batches.  We use 100% soy wax, that has no additives or dyes. 

Our wicks are natural cotton wicks and we use premium fragrance oils.  Our fragrance oils are phthalate free (which has been linked to asthma and breast cancer).  

WHY CHOOSE SOY CANDLES OVER PARAFFIN?

Soy wax is made from soybeans and it is considered a clean burning source.  It produces no soot and no toxins.  Paraffin on the other hand is a by-product of petroleum which releases carcinogens into the air.

Soy wax burns longer than paraffin but takes a little while longer to fill a room.  Be patient, soy takes time.

HOW ARE YOU PLAYING A ROLE TO MINIMIZE THE IMPACT TO THE ENVIRONMENT?

We are doing our part to minimize waste.  Rest assured all our boxes are recyclable.  Our packing peanuts are biodegradable, they are made of starch and decompose in water leaving no toxic waste!

We encourage you to re-purpose your jars, consider using them to store cotton pads, spices, first aid kit etc.  You can also drop off your empty jars and we will use them to create new candles.

Soy wax type is biodegradable, any leftover wax at the bottom of your jar can go in the green bin.

HOW DO I CLEAN MY JARS OUT?

To remove any wax from the bottom of the jar, put the jar in a pot and pour boiling water around the jar (making sure no water gets into the candle jar).  Let the jar sit in the hot water until the wax has softened.  Use a butter knife to loosen the remaining wax in the jar and use a spoon to get it out.  The leftover wax can be put in the green bin and the wick in the garbage. Put the jar in the dishwasher and voila you have a clean jar! 

NOTE: Do not pour the leftover wax down your sink, this may cause a clog, and no one wants that!

DO YOU OFFER FREE LOCAL PICK-UP?

Yes we do!  Select "Local Pick-Up" at checkout.  We will send you an email when your order is ready for pick-up.  Once you receive the email letting you know that your order is ready for pick up please email us when you would like to pick it up.  We require 24 hours notice of the time you would like to pick up your order.  Soy does not like temperature changes and we will not leave orders out overnight. 

DO YOU OFFER FREE LOCAL DROP OFF?

We offer free local drop on Thursdays to the City of Vaughan, Nobleton and Bolton, Ontario.  Minimum purchase of $38 (pre-tax) applies.

HOW QUICKLY WILL I GET MY ORDER? 

Our current processing time is 3-4 days.  Our shipping carriers are experiencing some COVID related delays which may slow down how quickly you will receive your happy mail.

 DO YOU OFFER WHOLESALE?

Absolutely, please email us and we are happy to send you more information!